If you bought any Shower head (Hand Held, Rain, or fixed)

All Shower Head Products

Bidet

Get help If you bought our 3 Spray, Multi-function Hand Held Shower head

3-Spray Handheld Shower Head

Shower Head Holder

Help if you bought our Adjustable Shower Arm

Adjustable Shower Arm

Shower Hoses

Help if you bought our Swivel ball Adapter

Swivel Ball Adapter

Send an email to our customer experience team.

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The Shower Head Store

Product Support for The Shower Head Store All Metal Shower Heads and Accessories.

The Shower Head Store - Product Support for Our All Metal Shower Heads and Accessories.

Product Help

Shower head nozzles are missing/loose. How do I replace?

The water pressure is too low. Is there a flow restrictor in these shower heads?

I think I'm missing a part, how do I get a replacement?

When will out-of-stock items be back in stock?

What products do I need to remodel my bathroom?

How heavy are your shower heads considering they are metal?

Does your hand held shower head have on/off functionality on the unit itself?

How many spray features does your handheld shower head have?

How can I reduce shower pressure from 2.5 GPM to 1.75 GPM on my shower head?

How do you adjust the bidet pressure?

Can the bidet be used in the kitchen?

Can the Bidet be connected to hot water?

What should I do if my bidet is leaking?

The shower head doesn't angle down far enough, what should I do?

How do I remove the blue cap?

Is there a way to reduce the shower holder tension? The pivot ball is too stiff.

Does the shower holder fit all shower heads?

My adjustable shower arm is leaking, how do I fix?

The instructions say I put washers in both ends of the hose but there's already washers in there? Am I supposed to put 2 washers?

Is the stainless steel hose lined with anything such as plastic or pvc?

Will your shower hose fit my existing shower head? Is the fitting universal?

How do I decrease the tension in the Swivel Ball Adapter? The pivot ball is too stiff.

What is the status of my order?

Can I make changes to my order?

What forms of payment do we accept?

How do I track my order status?

Order

Shipping Times

Processing Times

Pre-Sale Orders

Shipping to California

Shipping to Canada

International Shipping

Shipping

1-Spray Handheld Shower Head

3-Spray Handheld Shower Head with Shut-Off Valve

Rain Shower Head

1-Spray Dual Shower Head

3-Spray Dual Shower Head

2-Inch Shower Head

Slide Bar with Handheld Shower Head

Bidet Sprayer

Shower Hose

Diverter with Holder

Diverter without Holder

Slide Bar

Shower Arm and Flange

Swivel Adapter

Shower Valve with Trim

Shower Valve Replacement Cartridge

Shower Head Filter

Shower Filter Replacement Cartridge

Installation Support

Return Policy

Pre-Order Return

Returns

Warranty Policy

How do I use my warranty?

Warranty Registration

Warranty

Product questions or help?

Do you offer pre-sale orders of products that are new or out of stock?

How should I clean a shower head?

What forms of payment do you accept?

Do you offer wholesale pricing?

How do I unsubscribe from email and/or SMS?

Are your products actually made from metal?

FAQs

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