We have a great walkthrough video on how to do this which can be viewed here. You can also reach us directly through the live chat or submit a support ticket with more details and we'd be glad to help further.

<p id="isPasted" style="margin: 0px 0px 10px; padding: 0px 20px; box-sizing: border-box; font-family: Inter, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, &quot;Lucida Grande&quot;, Arial, sans-serif; display: block; line-height: 1.5em; color: rgb(85, 85, 85); font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We have a great walkthrough video on how to do this which can be viewed <a href="https://www.youtube.com/watch?v=l07leWy9n88" rel="noopener noreferrer" target="_blank">here</a>.<p style="margin: 0px 0px 10px; padding: 0px 20px; box-sizing: border-box; font-family: Inter, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, &quot;Lucida Grande&quot;, Arial, sans-serif; display: block; line-height: 1.5em; color: rgb(85, 85, 85); font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can also reach us directly through the live chat or submit a support ticket with more details and we&apos;d be glad to help further.

My adjustable shower arm is leaking, how do I fix?

Send an email to our customer experience team.

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Installation Videos 

Demo Videos

HammerHead

Help if you bought our Adjustable Shower Arm

Adjustable Shower Arm

Product Help

Shower head nozzles are missing/loose. How do I replace?

I think I'm missing a part, how do I get a replacement?

When will out-of-stock items be back in stock?

What products do I need to remodel my bathroom?

How heavy are your shower heads considering they are metal?

Does your hand held shower head have on/off functionality on the unit itself?

How many spray features does your handheld shower head have?

Which shower head should I choose?

All Shower Head Products

How do you adjust the bidet pressure?

Can the bidet be used in the kitchen?

Can the Bidet be connected to hot water?

What should I do if my bidet is leaking?

How to Troubleshoot a Loose Trigger on a Bidet Spray

Bidet

The shower head doesn't angle down far enough, what should I do?

The shower head is leaking out of the faceplate.

3-Spray Handheld Shower Head

How do I remove the blue cap?

Is there a way to adjust the shower holder tension?

Does the shower holder fit all shower heads?

My shower head isn't fitting into the holder.

Shower Head Holder

The instructions say I put washers in both ends of the hose but there's already washers in there? Am I supposed to put 2 washers?

Is the stainless steel hose lined with anything such as plastic or pvc?

Will your shower hose fit my existing shower head? Is the fitting universal?

The hose coil has disconnected, how can I fix it?

Shower Hoses

How do I adjust the tension in the Swivel Ball Adapter?

Swivel Ball Adapter

Can My Shower Arm Support the Weight of the Shower Head Filter?

Are Replacement Filters Universal?

Do Shower Head Filters Affect Water Flow?

Will the Shower Head Filter help filter out copper?

Does this Showerhead filter remove iron oxide?

What percentage of chlorine is removed by your filter?

How long does your filter remain effective?

Will the filter go bad if stored for a couple of years?

What percentage of the filter is made up of KDF55?

What other contaminants does the filter remove?

Can your filters work with well water to filter out calcium?

Do your shower head filters reduce heavy metals down to 1 micron?

Shower Head Filter

The diverter knob is falling off, how can I fix it?

Does the Diverter Reset to a Standard Setting Each Time or Stay on the Last Used Setting?

My Hose is not fitting in the shower holder, how can I fix it?

How to adjust tension on the Shower Holder

How to Troubleshoot and Fix a Leaking 3-Way Diverter

Diverters

Can the slide bar be used as a hand grab safety rail?

Shower Head Not Fitting Into Slide Bar Holder

How to Assemble the Slide Bar Holder

Slide Bar

Does the Shower Trim Work with Other Brands?

Troubleshooting: Installation issues for the shower valve and trim

Shower Valve and Trim

What is the status of my order?

Can I make changes to my order?

What forms of payment do we accept?

How do I track my order status?

Pre-Order Terms & Policy

Order

Shipping Times

Processing Times

Pre-Sale Orders

Shipping to California

Shipping to Canada

International Shipping

Shipping

1-Spray Handheld Shower Head

1-Spray Square Handheld Shower Head

3-Spray Handheld Shower Head with Shut-Off Valve

Slide Bar with Handheld Shower Head

Handheld Shower Heads

1-Spray Dual Shower Head

3-Spray Dual Shower Head

Square Rain Shower Head and Handheld Shower Head Combo

Dual Shower Heads

Rain Shower Head

Square Rain Shower Head

12" Rain Shower Head

Rain Shower Heads

2-Inch Shower Head

Fixed Shower Heads

Shower Filter Replacement Cartridge

Inline Shower Filter

Gillian Filtered Shower Head

Shower Filters

1-Handle Shower Valve with Trim

2-Handle Valve and Trim with Built-In Diverter

Shower Valve Replacement Cartridge

How to Replace Your Shower Trim Plate

Shower Valves & Systems

Tub Spout with Slip Fit Connection

Tub Spout with Threaded Connection

Tub Spouts

Shower Arm and Flange

Shower Hose

Diverter without Holder

Diverter with Holder

Shower Head Trickle Valve

Swivel Adapter

Wall Mount Shower Holder

Shark Skin Grip

16" J-Shaped Shower Arm

Drop Ell / Wall Elbow

6" and 12" Straight Shower Arm

Shower Accessories

Bidet Sprayer

Adjustable Pressure Bidet Sprayer

Bidets

Replacement Nozzles

Repair Parts

Installation Support

Return Policy

Pre-Order Return

Returns

Warranty Policy

How do I use my warranty?

Warranty Registration

Warranty

Product questions or help?

How should I clean a shower head?

What forms of payment do you accept?

Do you offer wholesale pricing?

Are your products actually made from metal?

What's the difference Between Water Flow Restriction vs. Flow Regulation?

FAQs

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Can I cancel my subscription at any time?

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How do I unsubscribe from email and/or SMS?

Subscriptions

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Reviews