My shower head isn't fitting into the holder.Updated 4 months ago

If your HammerHead shower head isn’t fitting properly into the holder, follow these steps to resolve the issue.

Common Issues:

1. The hose is incorrectly connected.

2. The replacement hose doesn’t fit the holder.

Solutions:

1. Check Hose Connections:  

   - Ensure you have the correct connection: the smooth round nut should attach to the shower head, and the hex nut connects to the holder. If reversed, the hose won’t fit.

2. Upgrade the Hose:  

   - If you’re using a replacement holder and your existing hose doesn’t fit, consider purchasing our high-quality shower hose, specifically designed for our holders. This ensures a proper fit without needing to replace your shower head.

3. Contact for Assistance:  

   - If you have any questions or need support, reach out to us. We offer a lifetime warranty on all fittings and products, ensuring you get the help you need.

By following these steps, you can ensure your shower head fits perfectly and operates smoothly!

We want to offer as much support as possible when it comes time to install your shower head and shower accessories. 

If you still need assistance, our expert design team & plumbing professionals are available to assist you and answer any questions you may have.

Product Questions or Help?

1) Give us a call at (854) 888-9231

2) Send an email to [email protected]