Send an email to our customer experience team.

Go Back to Website

Installation Videos 

Demo Videos

HammerHead

The filter lasts approximately 6 months or 10,000 gallons, depending on water quality and usage.

The filter lasts approximately 6 months or 10,000 gallons, depending on water quality and usage.

How long does your filter remain effective?

Product Help

Shower Head Filter

Shower head nozzles are missing/loose. How do I replace?

I think I'm missing a part, how do I get a replacement?

When will out-of-stock items be back in stock?

What products do I need to remodel my bathroom?

How heavy are your shower heads considering they are metal?

Does your hand held shower head have on/off functionality on the unit itself?

How many spray features does your handheld shower head have?

Which shower head should I choose?

All Shower Head Products

How do you adjust the bidet pressure?

Can the bidet be used in the kitchen?

Can the Bidet be connected to hot water?

What should I do if my bidet is leaking?

How to Troubleshoot a Loose Trigger on a Bidet Spray

Bidet

The shower head doesn't angle down far enough, what should I do?

The shower head is leaking out of the faceplate.

3-Spray Handheld Shower Head

How do I remove the blue cap?

Is there a way to reduce the shower holder tension? The pivot ball is too stiff.

Does the shower holder fit all shower heads?

My shower head isn't fitting into the holder.

Shower Head Holder

My adjustable shower arm is leaking, how do I fix?

Adjustable Shower Arm

The instructions say I put washers in both ends of the hose but there's already washers in there? Am I supposed to put 2 washers?

Is the stainless steel hose lined with anything such as plastic or pvc?

Will your shower hose fit my existing shower head? Is the fitting universal?

The hose coil has disconnected, how can I fix it?

Shower Hoses

How do I adjust the tension in the Swivel Ball Adapter?

Swivel Ball Adapter

Can My Shower Arm Support the Weight of the Shower Head Filter?

Are Replacement Filters Universal?

Do Shower Head Filters Affect Water Flow?

Will the Shower Head Filter help filter out copper?

Does this Showerhead filter remove iron oxide?

What percentage of chlorine is removed by your filter?

Will the filter go bad if stored for a couple of years?

What percentage of the filter is made up of KDF55?

What other contaminants does the filter remove?

Can your filters work with well water to filter out calcium?

Do your shower head filters reduce heavy metals down to 1 micron?

The diverter knob is falling off, how can I fix it?

Does the Diverter Reset to a Standard Setting Each Time or Stay on the Last Used Setting?

My Hose is not fitting in the shower holder, how can I fix it?

How to adjust tension on the Shower Holder

How to Troubleshoot and Fix a Leaking 3-Way Diverter

Diverters

Can the slide bar be used as a hand grab safety rail?

Shower Head Not Fitting Into Slide Bar Holder

How to Assemble the Slide Bar Holder

Slide Bar

Does the Shower Trim Work with Other Brands?

Troubleshooting: Installation issues for the shower valve and trim

Shower Valve and Trim

Are the teak shower mats and benches slip resistant? Do they slide on tiles?

Teak Shower Accessories

What is the status of my order?

Can I make changes to my order?

What forms of payment do we accept?

How do I track my order status?

Order

Shipping Times

Processing Times

Pre-Sale Orders

Shipping to California

Shipping to Canada

International Shipping

Shipping

1-Spray Handheld Shower Head

1-Spray Square Handheld Shower Head

3-Spray Handheld Shower Head with Shut-Off Valve

Rain Shower Head

Square Rain Shower Head

12" Rain Shower Head

1-Spray Dual Shower Head

3-Spray Dual Shower Head

2-Inch Shower Head

Slide Bar with Handheld Shower Head

Shower Arm and Flange

Bidet Sprayer

1-Handle Shower Valve with Trim

2-Handle Shower Valve with Trim (Integrated Diverter)

Shower Valve Replacement Cartridge

Shower Hose

Shower Filter Replacement Cartridge

Diverter with Holder

Diverter without Holder

Swivel Adapter

Shower Head Trickle Valve

Wall Mount Shower Holder

Shark Skin Grip

16" J-Shaped Shower Arm

Drop Ell / Wall Elbow

Replacement Nozzles

Tub Spout

Adjustable Pressure Bidet Sprayer

6" and 12" Straight Shower Arm

Installation Support

Return Policy

Pre-Order Return

Returns

Warranty Policy

How do I use my warranty?

Warranty Registration

Warranty

Product questions or help?

Do you offer pre-sale orders of products that are new or out of stock?

How should I clean a shower head?

What forms of payment do you accept?

Do you offer wholesale pricing?

Are your products actually made from metal?

What's the difference Between Water Flow Restriction vs. Flow Regulation?

FAQs

How do I manage my subscription?

Can I cancel my subscription at any time?

How do I cancel my subscription?

How do I unsubscribe from email and/or SMS?

Subscriptions

How do I leave a review?

Read Customer Reviews

Reviews

How long does your filter remain effective?Updated 9 months ago