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Order processing and shipping questions.

Shipping Times

At The Shower Head Store, we make fast shipping times a top priority, as we know the installation of plumbing fixtures can be time sensitive. In the last 12 months we had a 3.9 day median score on when orders are delivered to your door.

Processing Times

The Processing Time is the time it takes for our team to Pick, Pack and Ship your item. Certain products are stocked by our vendors, which may require additional processing time. Transparency is essential to our core values, which is why we'll inform

Pre-Sale Orders

Pre-sale orders are for items that are either temporarily out of stock or are new products that have yet to launch. By placing a pre-sale order, you are acknowledging that you are willing to wait until the product comes into stock in order for it to

Shipping to California

Shower heads shipping to California must meet strict flow requirements and be registered with the California Energy Commission. Shower heads that exceed 1.8 GPM in flow will not ship to California. Below is a list of the products that are eligible fo

Shipping to Canada

We now offer select products in Canada! Check out our Canadian selection to see what ships to you. -> Shop Our Canadian Collection. You can also check out our Amazon US Storefront to see if the product that you want is eligible to ship to your addres

International Shipping

We currently only ship inside the United States and Canada. If you'd like one of our products shipped internationally, you can buy directly from our Storefront where many goods are available for international shipping via Amazon's exportin