Warranty PolicyUpdated 23 days ago
HammerHead Showers products have been manufactured under the highest standards of quality and workmanship.
HammerHead Showers warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the "Warranty Period" for homeowners), that this Shower Head or Accessory will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and manufacturing workmanship.
All other purchasers (including purchasers for industrial, commercial and business use) are warranted for a period of 5 years from the original date of purchase (the "Warranty Period" for non-homeowners).
If this Shower Head or Shower Accessory should develop a leak or drip during the Warranty Period, HammerHead Showers will FREE OF CHARGE provide the parts necessary to put the Shower Head or Shower Accessory back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use and service.
Replacement parts may be obtained by emailing HammerHead Showers at [email protected] or calling (854) 888-9231. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims.
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This warranty is extensive in that it covers replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. HammerHead Showers will not be responsible for labor charges and/or damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature relating to this Shower Head or Shower Accessory. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province, nation to nation. HammerHead Showers will advise you of the procedure to follow in making warranty claims. Simply write to HammerHead Showers through your order. Explain the defect and include proof of purchase and your name, address, area code and telephone number.